General Information

Travel Staff

In addition to your Sigler, Inc. hosts, Bill & Laura Wolfington along with Holly Williams will be on hand throughout the program to assist in any way possible to make your stay more enjoyable. If you have any questions, please don't hesitate to contact them.

Luggage & Travel Tags

Luggage tags will be provided prior to your departure. Please be sure to insert a name card or business card to assist the bellman in delivering your luggage at the resort.

Hotel Contact Information

Hyatt Regency Cartagena

Carrera 1 #12-118

130000 Cartagena, Colombia

Phone: +57 605 6941234

Website: Cartagena, Colombia Beach Hotel | Hyatt Regency Cartagena

The Hyatt in Cartagena uses standard outlets and voltage just like we do in the USA. No adapters are required.

Electrical Adapter Information

The resort has been requested to maintain a separate account for your incidentals. Any personal expenses such as laundry, telephone calls, spa treatments, business center, etc., are your responsibility. You may pay for these services at the time they are rendered or charge them to your incidental account. Prior to departure your incidental account must be settled.

Incidental Expenses

Travel Documentation

Government issued passports are required for travel outside the United States. Passport must be valid 6 months beyond departure date and have at least 2 blank visa pages. Passport cards and permanent resident cards are not valid for air travel to Columbia.

Name Badges

Please wear the provided name badges for identification at the airport, and during any private functions.

Hospitality Desk

A special Sigler, Inc. hospitality desk will be set up on site, and will be available on arrival day to help with any questions you may have. It will also be open daily from 8:00 AM-12:00 noon with special staffing to assist with your optional activities plans. The desk will be located outside the Kokau’ Restaurant where the buffet breakfast is served.

Personal Valuables

There are safety deposit boxes available in all rooms. Please utilize these boxes during your stay.

Airport Arrival

Upon arrival into Cartagena International airport, you will need to clear immigration, collect your luggage then pass through customs. After you clear customs you will see Macondo DMC agents holding Sigler logo’d signs. These agents will assist with your luggage if needed and direct you towards the Macondo team outdoors for your awaiting transfers to the Hyatt.