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General Information

Travel Staff

In addition to your Sigler, Inc. hosts, Bill & Laura Wolfington along with Holly Williams will be on hand throughout the program to assist in any way possible to make your stay more enjoyable. If you have any questions, please don't hesitate to contact them.

Luggage & Travel Tags

Luggage tags will be provided prior to your departure. Please be sure to insert a name card or business card to assist the bellman in delivering your luggage at the resort.

Hotel Contact Information
Electrical Adapter Information

Mexico uses standard outlets and voltage just like we do in the USA. No adapters are required.

Incidental Expenses

The hotel has been requested to maintain a separate account for your incidentals. Any personal expenses such as laundry, spa treatments, business center, bottled wines and liquors etc., are your responsibility. You may pay for these services at the time they are rendered or charge them to your incidental account. Prior to departure, your incidental account must be settled with the front desk to receive a departure ticket. All guests, regardless of incidental account expenditures, MUST check out with the front desk to receive a departure ticket.


Government issued passports are required for travel outside the United States. Passports must be valid for at least 1 month from date of entry into Mexico. Passport cards and permanent resident cards are not valid for air travel to Mexico.

Name Badges

Please wear the provided name badges for identification at the airport, and during any private functions.

Hospitality Desk

A Sigler hospitality desk will be set up on site and will be open daily from 8:00 AM to 12:00 PM for travel related questions and from 8:00 AM until 5:00 PM for assistance with your optional activities and excursion plans through CEO Mexico.

Personal Valuables

There are safety deposit boxes available in all rooms. Please utilize these boxes during your stay.

Note: Details are subject to change

Airport Arrival

CEO Mexico will be at the airport March 1st to assist you with your transfers to the resort. The shuttle bus or motorcoach ride will take approximately 75-90 minutes depending on traffic and flight arrival time. They are currently doing major upgrades to the roads leading into and out of the airport, we expect there will be delays.

Upon clearing immigrations, collecting your checked luggage then through customs, please proceed directly outdoors, bypassing the “gauntlet” of timeshare booths and taxi vendors. The team at CEO will be wearing bright green shirts and holding Sigler signs for easier identification.

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